Groovy's Rewards Terms & Conditions

See below for full Terms & Conditions for Groovy's Rewards

1. The Groovy’s Rewards program is issued by and remains the property of RCF Clothing, INC. and reserves the right to modify or terminate the Program, including these terms and conditions, without notice. Groovy’s will not be liable for any loss or damage resulting from any such changes or termination of the program.
2. Application for and/or participation in the Groovy’s Rewards program indicates acceptance of these rules and terms and conditions of the program.
3. To the extent permitted by law, Groovy’s will not be liable for any errors, omissions, delays or disruptions in the operation of the rewards program and will not be liable for any loss resulting from any errors, omissions, delays or disruptions in the operation of the program.
4. Groovy’s reserves the right to adjust rewards points accrued that have resulted from error and/or fraud. Groovy’s also reserves the right to suspend and/or terminate any member of the program for fraudulent activity.
5. It is the rewards member's responsibility to ensure that their registered email address is correct and up to date. Groovy’s will not be liable for any loss of points from an incorrect email address.
6. To earn points for a transaction, the registered email address of the rewards member must be provided at the point of sale for the time of the transaction, otherwise the member details cannot be captured and points cannot be allocated. Points cannot be claimed for retrospective purchases.
7. Points balances can be reviewed online, provided an online account has been created and this matches the email address on the account (online or in-store).
8. Groovy’s will not be responsible for the replacement of any rewards sent but not received by members due to an incorrect or out-of-date email address.
9. Rewards cannot be exchanged for cash or used to purchase gift cards. When purchases do not exceed the value of the reward used any remaining value of the reward will be forfeited.
10. The redemption value of points may be changed at any time at the sole discretion of Groovy’s. Loyalty points and Rewards are not transferable and can only be redeemed by the person who was issued the reward.
11. Loyalty points received will expire 12 months after the date of last purchase in the member’s rewards account. Once a reward is unlocked and the unique code is issued, that reward will expire in 365 days.
12. By signing up to our rewards program you will be opted into our database where you may receive promotional emails. You may opt-out of these communications by using the opt-out links or emailing us at hello@groovys.com. Receiving marketing communication by email is a requirement for Groovy’s Rewards Members. Choosing to opt-out of email marketing will result in the removal from the Groovy’s Rewards Program.
13. Personal information collected in connection with the Program will be handled in accordance with our privacy policy, which can be found on our website.